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*Mansfield District Council - Energy and Home Support

Provides services and information to the public in Mansfield in areas including social care, leisure, community, environment, health, traffic, local economy and learning.

Contact Mansfield District Council 24 hours a day via their Customer Portal

Contact your Councillor:

Warm and Healthy Homes grants

Financial assistance to help keep your home warm and healthy.

The Warm Homes on Prescription project aims to help low income residents with cold-sensitive, long-term health conditions to achieve affordable warmth.

We can help home owners who meet the following:

  • have long-term health conditions made worse by the cold
  • are in fuel poverty (defined as having a gross household income of no more than £21,000 per annum,excluding housing costs, disability benefits and attendance allowance)
  • have savings of less than £16,000.

How we can help:

Heating improvements:

  • boiler repairs/replacement (please note this is not an emergency service)
  • new heating controls, such as thermostatic controls on radiators.

Advice on the importance of keeping warm:

  • cold worsens existing health conditions
  • increase risk to those with respiratory, circulatory and mobility conditions
  • keep warm and safe.

How to apply

To apply for a Warm Homes on Prescription grant contact us or email

The Warm Homes Hub

Mansfield District Council are supporting the Warm Homes Hub which is a partnership project working alongside Nottinghamshire County Council, Nottingham Energy Partnership,  Age UK Notts and E.ON Energy Solutions. The projects aim is to supply 550 fuel poor homes across Nottinghamshire with first time gas central heating and some 200 boiler placements.

Residents that are living in properties that are currently being heated through inefficient and old electric heating may be eligible for first time gas installation and central heating. The project will also provide assistance with benefit checks and applications, help with home insulation, applying for discounts off energy bills (electricity and water), help to make your home safe and secure and support with energy tariff/provider switching.

For more information visit the Warm Homes Hub website (opens in new window).

Who to contact

01623 463463
Visit our website

Telephone lines open:

  • Monday to Thursday, 8.30am - 5pm
  • Friday, 8.30am - 4:30pm
  • Saturday to Sunday - Closed

For emergencies outside normal office hours, please call our 24 hour emergency contact on 01623 463050.

Where to go

Civic Centre
Chesterfield Road South
NG19 7BH

Due to COVID-19, our Civic Centre is currently closed to the public unless you have a pre-booked appointment. - Please check the District Council website for the most up to date information about this situation.

By road: Mansfield is easily accessible by a good road network and is situated close to Junctions 28 and 29 of the M1. 

By rail: Mansfield train station is a 10 minute walk from the Civic Centre. For timetable and fare information contact network rail (opens in a new window)

By bus: Mansfield Bus Station is a 10 minute walk from the Civic Centre. Information is available from your local bus provider or visit Traveline (opens in a new window).

Parking: There is a pay and display car park to the rear of the Civic Centre. Please see our parking page for further information.

Other Details

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Record Last Updated On: 18/02/2022

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