Carers Direct
If you are a carer, the helpline advisers can give you information to help make decisions about your personal support needs and the needs of the person you're looking after.
This information includes assessments, benefits, direct payments, individual budgets, time off and maintaining, leaving or going back to work or education.
The Carers Direct helpline advisers can put you in touch with specialist national or local sources of help, including social care, healthcare and self-help networks and resources.
The helpline staff will tell you how to complain if anything goes wrong with any of the services you use, or put you in touch with your local authority or NHS services.
Last Updated
Record Last Updated On:
Contact Details
- Telephone
- 0300 123 1053 0300 123 1053
- Website
- Carers Direct Support
- Scan to visit this website
Time, Costs and Availability
Time / Date Details
- When is it on
- Monday to Friday 9:00am - 8:00pm and weekends 11:00am - 4:00pm.
- Time of day
-
Afternoon
Morning
Evening
Additional Local Offer Information
Local Offer
- Description
Call the Carers Direct helpline on 0300 123 1053 if you need help with your caring role and want to talk to someone about what options are available to you. If you are busy at certain times of day, you can send us a message to ask us to call you back for free at a time that is convenient to you.
These services are available for people living in, or caring for someone, in England.
The helpline advisers can give you information to help you make decisions about your personal support needs and the needs of the person you're looking after.
This information includes assessments, benefits, direct payments, individual budgets, time off and maintaining, leaving or going back to work or education.
The helpline staff will tell you how to complain if anything goes wrong with any of the services you use or put you in touch with your local authority or NHS services.