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Care Quality Commission

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find, including performance ratings to help people choose care.

We work in the following ways.

Who to contact

03000 616161
Care Quality Commission

Where to go

City Gate
Newcastle Upon Tyne

Time / Date Details

When is it on
Customer Service telephone available Monday - Friday 8:30am - 5:30pm

Other Details

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We inspect care in hospitals, care homes, people’s own homes, dental and general practices, and other services against the National standards, and we publish our findings on our website and in our inspection reports.

We inspect: Hospitals, Care homes, Clinics,  Doctors/GPs, Dentists,  Services in your home, Services in the community and Mental health services .

We currently inspect most hospitals, care homes and home care services at least once a year, and we inspect dental services at least once every two years.

The website enables you to search for services and facilities in your area and provides inspection reports for you to see.  There is also useful information about the types of services available and what the differences between services are.

Please visit the website for more details or to locate a service in your area.

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Record Last Updated On: 29/11/2018

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